Programmable Digital BLUE LED Timer Counter supply voltage

[dlcain]

I ordered one of these - EPM-JLD484SBLUELED Programmable Digital BLUE LED Timer Counter Accumulator up to 9999 day. Your website(see attached image) shows the supply voltage as being either AC or DC. I wired up the unit into 120v AC and when I plugged it in, the circuit breaker popped and the unit is dead. It wasn't until I was trouble shooting that I noticed that the actual label on the device says 12-24V DC for power supply. Given the mis-information on the website, will you replace this one and do you have one that will run on 120V AC?

-don

[NickWL]

Personally I think you're pushing your luck there! Man up and buy another, it won't break the bank!
Nick

[dlcain]

Given that the model number of both units is the same (Look below the table here: http://www.lightobject.com/Programmable ... -P897.aspx and here: http://www.lightobject.com/Programmable ... -P464.aspx - they are both listed as JLD484T). And also given that the only available manual (viewtopic.php?f=18&t=160) also shows that it is an AC/DC unit, the error wasn't on my part. Its not a matter of "manning up," its a matter of them correcting an error.....

[Tech_Marco]

Yes, it is our mistake. We will take care your case and will send you a replacement asap.
My apology

Marco

[dlcain]

Thank you very much!!