Lightobject.com Support Forum

Hi Marco and others

Although my machine is working a treat I do have one issue.
I can only download a job to the machine after removing the USB connector then reconnecting. This happens 999 times out of 1000.
I have tried different usb sockets.

The laptop has a clean vista (yukk!) install running ONLY corel draw and the lasercad

any suggestions

John

Try formatting the DSP card memory see if it helps
You can do it by using the LCD unit to complete the task

Marco

Tech_Marco wrote:Try formatting the DSP card memory see if it helps
You can do it by using the LCD unit to complete the task

Marco

thank Marco will try that again..it didnt seem to help before but its now on a different pc/laptop

John

1n2 wrote:

Tech_Marco wrote:Try formatting the DSP card memory see if it helps
You can do it by using the LCD unit to complete the task

Marco

thank Marco will try that again..it didnt seem to help before but its now on a different pc/laptop

John

Hi Marco

Just an update
Formatting didn't help

tried it on another pc ...the same
Its strange it does not happen every time just most times......Not a massive issue just an annoyance really...now I unplug the usb before downloading as a matter of course
(might get me a switch to put inline as a reset!)

John

Have you tried it on XP? Also, if you can, find another USB cable. It happened before that the cable was default

Marco

Tech_Marco wrote:Have you tried it on XP? Also, if you can, find another USB cable. It happened before that the cable was default

Marco

Hi Marco...Yep tried on XP pro (that is in fact my OS of choice)

ok will try another cable

John

If it is still not working, use contact cleaner to clean the USB plug.
If the probelm still exist, then you may want to send it back to me for dignostic check.


Marco