Lightobject.com Support Forum

Hi Guys ....newbie here

I have just ordered a DSP and await its arrival re the Power supply how do I know if I need to swap this out too?

I attach a pic...well I will when I find how !

AHA !!

John

Sorry to say that "Yes, you need to get a better power supply". The one it came with on your machine is not a good one for the DSP

Marco

Tech_Marco wrote:Sorry to say that "Yes, you need to get a better power supply". The one it came with on your machine is not a good one for the DSP

Marco

Hi Marco

thank you for your rapid response.

LOL ....ah well off to make the order!

John

Is the Company LightObject still alive, i tried several Times via Email and Telefon to get it Contact. But no Response.
Also my order is not shipped.

I have the same Powersupply and would like to advance my order to a 40Watt Powersupply, but no reaction...

AxelMi wrote:Is the Company LightObject still alive, i tried several Times via Email and Telefon to get it Contact. But no Response.
Also my order is not shipped.

I have the same Powersupply and would like to advance my order to a 40Watt Powersupply, but no reaction...

I hope so they taken my money LOL AND informed me that they have shipped

I too got no answer via the site

I got there through a simple Google search

http://www.lightobject.com/40W-PWM-CO2- ... y-P71.aspx

this is the url I used to buy the PSU

John

AxelMi wrote:Is the Company LightObject still alive, i tried several Times via Email and Telefon to get it Contact. But no Response.
Also my order is not shipped.

I have the same Powersupply and would like to advance my order to a 40Watt Powersupply, but no reaction...

We're always here. Not sure what time did you call as we always have someone here picking phone from 10:00am to 4:30pm. Note that it is Pacific time zone, not East coast. There are so many folks calling from East coast like NY or NJ on 5:30am, 7am while we're still in bed, or calling after office hour 7:00pm or 9:30pm while we're doing dinner. If that was the case, sorry no one could pick up the call to help you.

Regarding your order, you made the puchase on 1/22 but all payment either declined or voided. Then you sent another payment on 1-28 which was good and we're planning to ship today. So, I don't see what is problem here. To proof what I'm telling the true, I attached a record of the transaction. I'm sorry that we couldn't get your order ship yesterday as we have so many orders lining up.


Marco
Lightobject.com

1n2 wrote:

AxelMi wrote:Is the Company LightObject still alive, i tried several Times via Email and Telefon to get it Contact. But no Response.
Also my order is not shipped.

I have the same Powersupply and would like to advance my order to a 40Watt Powersupply, but no reaction...

I hope so they taken my money LOL AND informed me that they have shipped

I too got no answer via the site

I got there through a simple Google search

http://www.lightobject.com/40W-PWM-CO2- ... y-P71.aspx

this is the url I used to buy the PSU

John

John:

You placed an order at 4:41am and our office hour is 10:00am to 5:00pm M-F Pacific Time. Now, it's 10:41am and 'm replying you


Marco

For UK folks your time is 8 hrs ahead of us.

We're now 11:05am and your time is 7:05pm

In order words, call us between 6:00pm ~ 1:00am your time

Marco

Tech_Marco wrote:

1n2 wrote:

AxelMi wrote:Is the Company LightObject still alive, i tried several Times via Email and Telefon to get it Contact. But no Response.
Also my order is not shipped.

I have the same Powersupply and would like to advance my order to a 40Watt Powersupply, but no reaction...

I hope so they taken my money LOL AND informed me that they have shipped

I too got no answer via the site

I got there through a simple Google search

http://www.lightobject.com/40W-PWM-CO2- ... y-P71.aspx

this is the url I used to buy the PSU

John

John:

You placed an order at 4:41am and our office hour is 10:00am to 5:00pm M-F Pacific Time. Now, it's 10:41am and 'm replying you


Marco

Hi Marco

I never doubted it ... I think you have a GREAT service..........
The answer I was referring too was a query I left a while back but you answered me through here !
As I say......... excellent service

John

Hi, I would like to know if my K40 power supply is the right kind for the upgrade also - it looks different to both kinds I've seen here so far:
I think the connector labels are as follows:
L- FG AC AC P L G IN 5V 24v(?) G 5V

Can anyone tell me as to whether this will work, and how I would hook it up to the DSP?

Thanks a lot - I'm really looking forward to making this into a usable laser machine!