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Re: Where to find DSP Software ?
Posted: Mon Feb 15, 2016 5:21 pm
by Tech_Marco
Re: Where to find DSP Software ?
Posted: Mon Feb 15, 2016 7:36 pm
by ukanduit
There is no link to download the patch. It says: "You do not have the required permissions to view the files attached to this post."
Re: Where to find DSP Software ?
Posted: Tue Feb 16, 2016 7:50 am
by Tech_Marco
You should logout and login again see if the links appear or not
Your account was activated and I see no reason why couldn't you open the link
Marco
Re: Where to find DSP Software ?
Posted: Tue Feb 16, 2016 10:20 am
by Tech_Marco
ukanduit wrote:There is no link to download the patch. It says: "You do not have the required permissions to view the files attached to this post."
I found no issue when I login to your account and tested the permission.
Marco
Re: Where to find DSP Software ?
Posted: Wed Feb 24, 2016 5:01 am
by SWMS
Will this firmare work with the original AWC608?
Re: Where to find DSP Software ?
Posted: Sat Feb 27, 2016 4:08 am
by jairogj
Hey Marco,
Please send me a link to the updated software and manual and drivers (w10, xp 32 and 64bis)
Order Date: 12/21/2012
Order Number: 195099
Ship To: Jairo Gabardo junior
Thank you
Re: Where to find DSP Software ?
Posted: Sun Feb 28, 2016 10:21 am
by metzench
@jairogj Already tried this too, no answer to emails and so on... Really disappointing. Mine was bought 2013...
Re: Where to find DSP Software ?
Posted: Sun Feb 28, 2016 11:17 am
by Tech_Marco
Already posted all update on the download site on this site. Just a couple click and you can get it.You can just make a click to get it.
Remember that the software support last for 1 year only. It is customer responsibility to get an update frequently before the card is getting out of date.
Marco
Re: Where to find DSP Software ?
Posted: Sat Mar 12, 2016 2:48 am
by metzench
@Tech_Marco
What means software support only for one year? LaserCad Versions still work and the firmware updates too right?
Could you please explain this?
Besides that this was new for me.... Sometimes just answering emails would be nice to have such things explained. Just not answering is not really targeting. And this really makes the difference when deciding to buy another one....
Re: Where to find DSP Software ?
Posted: Wed Apr 27, 2016 7:37 am
by don_kleinschnitz
Marco,
I am seriously considering upgrading my K40 with your high end DSP.
Before I do I want to kick the tires on the software which I assume is LaserCad to insure that it will do what I need?
Can I get an eval copy or at least the manual?
Also is LaserCad and RDworks the same software?
Re: Where to find DSP Software ?
Posted: Wed Apr 27, 2016 11:24 pm
by Tech_Marco
@Don, the link for the laserCad is available download from the download area. LaserCad is Not a mini or inferior version of RDWork that a few people thought it was by mistake.
Marco
Re: Where to find DSP Software ?
Posted: Thu Apr 28, 2016 3:25 am
by don_kleinschnitz
Thanks Marco I found the software and will look at it.
Re: Where to find DSP Software ?
Posted: Sun May 15, 2016 11:05 am
by OzAdr1an
Can I have my permissions updated for the DSP Controller firmware/download section ?
Order Date: 5/9/2016
Order Number: 209265
Thanks Marco
Re: Where to find DSP Software ?
Posted: Mon May 16, 2016 2:52 pm
by tonynz
Hello Marco,
I cannot get the TTL signal to operate the laser, nor the PWM signal, maybe an upgrade will help? Please send me details too, thanks. routercut at clear.net.nz. inv#123954B (April01 2016).
Re: Where to find DSP Software ?
Posted: Mon May 16, 2016 3:01 pm
by Tech_Marco
I don't have any update in the mean time. I do not believe that it has anything to do with the firmware in yoir case. I think you need to check the connection. If not, it is possible you may have hardware failure either on the control card (odd) or bad pwm circuitry on the laser power supply.
Marco