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Re: K40 Spare parts, where to get them
Posted: Mon Sep 09, 2013 1:59 pm
by Tech_Marco
pannaus wrote:Marco yes please.
This would be VERY APPRECIATED!
So, complete kart plus the X-Axis belt as our broke when we tried to get the cart out.
How fast would you be able to ship? Also, we'd need it as soon as you can. Let me know how much is fast shipping for those!
Thank you!
If you're in USA, we can ship USPS Priority mail 2~3 days. But if you're outside of USA, the USPS Priority Mail is $26 (samll flat box) 6~9 days or Express Mail $45 (4~5 days)
Marco
Re: K40 Spare parts, where to get them
Posted: Mon Sep 09, 2013 11:55 pm
by pannaus
We are in italy.
Send me an invoice to fulvio at pannese dot com
I ll pay asap. Priority for 26$ will be ok! Thank you!
Re: K40 Spare parts, where to get them
Posted: Tue Sep 10, 2013 4:01 pm
by pannaus
Marco this is quite urgent, please let me know

thank you!
Re: K40 Spare parts, where to get them
Posted: Tue Sep 10, 2013 4:30 pm
by Tech_Marco
paycooleyes@lightobject. com
$54
Re: K40 Spare parts, where to get them
Posted: Wed Sep 11, 2013 3:00 am
by pannaus
Done, sent as gift man and added address in the notes
Fulvio
Re: K40 Spare parts, where to get them
Posted: Wed Sep 11, 2013 3:02 am
by waltfl
hi there
just my experience with Europe , send it as replacement parts and put on " no commercial value"
greetings
walt
pannaus wrote:Done, sent as gift man and added address in the notes
Fulvio
Re: K40 Spare parts, where to get them
Posted: Sat Sep 14, 2013 6:09 pm
by pannaus
Marco, sorry to bother man, any news on this? Thanks

Re: K40 Spare parts, where to get them
Posted: Sat Sep 14, 2013 6:10 pm
by Tech_Marco
We did send it out last week, possible on Thursday. Didn't you receive a delivery confirmation email from us?
Marco
Re: K40 Spare parts, where to get them
Posted: Sun Sep 15, 2013 4:59 am
by pannaus
Nope, probably because i didnt post an order from the website but it was just a paypal payment?
Re: K40 Spare parts, where to get them
Posted: Sun Sep 15, 2013 10:07 am
by Tech_Marco
Shipped on laser Wednesday
USPS tracking: LN792815621US
Your Label Number Service Status of Your Item Date & Time Location Features
Result 1 LN792815621US
Priority Mail International Parcels
Depart USPS Sort Facility
September 14, 2013
LOS ANGELES, CA 90009
International Letter
Processed through USPS Sort Facility
September 14, 2013, 10:18 am
LOS ANGELES, CA 90009
Electronic Shipping Info Received
September 11, 2013
Dispatched to Sort Facility
September 11, 2013, 6:17 pm
SACRAMENTO, CA 95829
Acceptance
September 11, 2013, 4:52 pm
SACRAMENTO, CA 95829
Marco
Re: K40 Spare parts, where to get them
Posted: Mon Sep 23, 2013 3:16 am
by pannaus
Marco, it's the 23rd, 9 days have passed since the package left Los Angeles and no update on the USPS website. They were shipped on the 10th and today itsì 9 working days. I wouldn't really worry if the website had updates after leaving los angeles, but that's not the case.
can you please check with the postal office and see what's up?
We need those parts urgently. I need to get some Work stuff before the end of next week and I need time to set the maching up again
Thanks man.
Fulvio
Re: K40 Spare parts, where to get them
Posted: Mon Sep 23, 2013 3:25 am
by waltfl
Hi there
there is no update for international shipping after it leaves the US. that's the way it is.
I ship all the time international and was thru this
greetings
waltfl
pannaus wrote:Marco, it's the 23rd, 9 days have passed since the package left Los Angeles and no update on the USPS website. They were shipped on the 10th and today itsì 9 working days. I wouldn't really worry if the website had updates after leaving los angeles, but that's not the case.
can you please check with the postal office and see what's up?
We need those parts urgently. I need to get some Work stuff before the end of next week and I need time to set the maching up again
Thanks man.
Fulvio
Re: K40 Spare parts, where to get them
Posted: Mon Sep 23, 2013 10:00 am
by Tech_Marco
Hello Fulvio:
It is very troublesome to send things to Italy. The Italian post office, as you may know are very busy and very low efficiency. We even stop sending shipment to Italy on eBay as there were so many times package got lost or damage. Some package may even came after 30 days!
In the mean time, we can't do anything as the package should be in Italy for routing
Usually we asked a customer to go for Express Mail as it reach there quick. But the shipping cost is way too expensive to ship.
Marco
Re: K40 Spare parts, where to get them
Posted: Mon Sep 23, 2013 3:51 pm
by pannaus
Oh, I thought the 26 usd shipping method had tracking...
I get stuff shipped from the US all the time

I guess I'll just wait. I'll try to call the post office tomorrow to see if the package got in bound yet.
Next time we'll go express
Thanks Marco

Re: K40 Spare parts, where to get them
Posted: Mon Sep 23, 2013 4:57 pm
by Tech_Marco
The tracking availble for the full USPS Priority Mail package but not on the flat rate box. USPS is not doing very good on tracking issue. As matter of fact, the call it "Delivery confirmation" on some Priority Mail instead of "tracking" like the Expres Mail. If it got lost, I'll send you another set
Marco